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A SIMPLE PROMISE

Refund policy

At WeddingQR, we want you to feel confident in your purchase. If no photos or videos are uploaded via your event QR code within 7 days of your event date, you are eligible for a full refund — no questions asked.

Eligibility

  • No media uploads must be detected within 7 days of your event date.
  • Refund requests must be submitted within 14 days of your event date.

How to request a refund

To request a refund, please email hello@weddingqr.codes with your event name and purchase details.

Processing time

Approved refunds will be issued to your original payment method within 5–10 business days.